406: Business System Analyst (Eindhoven)
Business System Analyst.
Duur : Langere Termijn (afhankelijk van klant)
Omgeving : Eindhoven
Tarief : Marktconform (afhankelijk van kennis en ervaring)
Aantal : 1 FTE
The Mission
FEI’s Information Systems Group provides FEI Company network users the most productive computing environment possible by delivering effective and efficient information technology solutions, support, guidance and customer service in a timely manner.
The Position
Reporting to the Business Systems Manager, the Workflow Business Systems Analyst is responsible for the planning, implementation and maintenance of business systems and workflow solutions, specifically including but not limited to Serena TeamTrack software. The Workflow Business System Analyst proactively analyzes the FEI business needs and acts as a key interface point from the business to Information Technology. This individual will be involved in a variety of projects spanning business process improvement, web applications, system integration, and utility programming effort.
Specific Deliverables associated with this position include:
* Maintain, troubleshoot, enhance, and proactively improve enterprise workflow solutions, specifically Serena TeamTrack application. Leverage MS SharePoint, MS Exchange, and other enterprise applications to implement process changes, either in conjunction with Serena TeamTrack or separately.
* Obtain a strong and detailed knowledge of the application(s) and modules supported, down to a transaction level.
* Provide various levels of support to the different users in the environment in such way that the business is supported effectively.
Provide consultation and training for users as needed.
* Work with the subject matter experts in the business to collect and analyze business needs, translate them into effective IS solutions and assist in creation of business cases where needed.
* Analyze and document requirements using standard modeling/analysis techniques (workflow/process maps, data models, use cases, etc.) and tools (Visio, Teamtrack admin tools). Develop detailed functional and technical specifications for interfaces between software applications and change requests as needed.
* Track project’s requirements through draft, test and change control stages. Participate in building and executing detailed test plants by outlining test cases/scenarios, building test data sets, and performing or coordinating performance of system tests. Identify and track issues, test results/failures, and requirement changes.
* Work with other disciplines within IT to ensure that implemented solutions will behave according to network standards and security constraints specified by IT Operations Manger or other authority.
* Assist in managing change control processes and prioritization of user requests.
* Perform other duties and assume other responsibilities as they might be assigned from time to time by Business System Manger, or other management authority.
The Requirements
This position is ideal for a young graduate to make his first career steps in a Business System Analyst role with a possibility to develop in business processing, technical skills and workflow application experience.
The successful candidate will possess the following combination of education and experience:
* Bachelor’s (or equivalent) degree in an information technology related area required.
* Eager to work in a global team is highly preferred.
* Able to experience working with workflow applications, develop functional knowledge of Serena TeamTrack and/or SharePoint.
* Ability to effectively gather information and to perform business process analysis
* Ability to develop analytical skills and to translate concepts to designs.
* Excellent oral and written communication skills, including the ability to lead analysis discussions and work with both technical staff and business teams.
* Eager to work in a highly dynamic environment across multiple geographies.
* Multitasking and managing competing priorities will be essential talents for this position.
* Ability to work independently with limited direction from management.
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Tags: Eindhoven, exchange, Manager, Sharepoint